Delivery Information
At Winbachat, we aim to provide fast, reliable, and convenient delivery for all your orders across Pakistan. Please read the following details regarding our shipping and delivery process.
1. Order Processing Time
- All confirmed orders are processed and dispatched within 24 to 48 hours.
- You are requested to remain available on your provided contact number to assist our delivery partners in timely dispatch.
2. Delivery Timeline
- The estimated delivery time for most orders is 5 to 7 working days, depending on your location.
- Deliveries in major cities may arrive sooner, while remote areas may take slightly longer.
- Please note that delivery timelines may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
3. Delivery Charges
- Free Shipping is available on orders above Rs. 5000.
- A standard delivery fee of Rs. 250 applies to orders below this amount.
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation message with your tracking number.
You can use this number to track your shipment through our courier partner’s website or contact our support team for assistance.
5. Delivery Attempts
Our courier partner will make up to three (3) delivery attempts. If you are unavailable to receive the parcel, a new attempt will be made the following day. After three unsuccessful attempts, the order will be returned to our warehouse.
6. Reasons for Delayed Delivery
Delivery delays may occur due to:
- High order volume or stock unavailability
- Weather or traffic conditions
- Courier workload and network issues
- Political events or public holidays
We always strive to ensure your order reaches you as quickly as possible and will notify you if any delays occur.