Privacy Policy
Welcome to Winbachat (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from www.winbachat.com (the “Website”) or use our services.
1. Purpose and Scope
This Privacy Policy explains how Winbachat collects, uses, discloses, and safeguards your personal data in compliance with applicable data protection laws in Pakistan. By using our Website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information when you interact with our Website or services:
- Name and contact details (email, phone number, address)
- Demographic information such as gender, age, and location
- Order history, preferences, and interests
- Payment and billing information (processed securely through third-party gateways)
- Device and browsing data (e.g., IP address, browser type, operating system, session data)
- Cookies and similar technologies used for analytics and personalization
3. How We Use Your Information
We collect and process personal information for the following purposes:
- To process and deliver your orders efficiently
- To maintain internal records and improve our products and services
- To provide personalized product recommendations and offers
- To send promotional emails or notifications (with your consent)
- To enhance website performance and user experience
- To ensure compliance with legal obligations and prevent fraud
4. Cookies and Tracking Technologies
Our website uses cookies to analyze traffic, improve functionality, and provide a personalized experience. Cookies help us understand which pages are visited most and optimize site performance.
- You can choose to accept or decline cookies via your browser settings. Declining cookies may limit your experience and prevent access to certain features.
5. Security of Your Information
We are committed to ensuring the security of your personal data. We use appropriate physical, electronic, and administrative safeguards to protect against unauthorized access, alteration, or disclosure.
However, please note that no online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Sharing of Information
We do not sell or lease your personal information to third parties. We may share limited data only with:
- Service providers who assist in operations (payment gateways, delivery partners, marketing tools)
- Legal authorities, when required by law or to prevent fraud
- Analytics or advertising partners, solely for improving our services and performance
All third parties are obligated to maintain confidentiality and comply with data protection standards.
7. Links to Other Websites
Our Website may contain links to external websites. Once you leave our site, we have no control over the privacy practices of those sites. We encourage you to read the privacy policy of any external site you visit.
8. Your Data Protection Rights
As a user, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data, where legally applicable
- Withdraw consent for marketing communications at any time
- Contact us regarding any concerns about how your data is handled
You can exercise these rights by contacting us via email at support@winbachat.com.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, data is securely deleted or anonymized.
10. Updates to This Policy
Winbachat may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page with a revised “Last Updated” date. You are encouraged to review this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: support@winbachat.com
www.winbachat.com